New report launch on assistive products aims to address market failures

New report analyses markets for eyeglasses, hearing aids, prostheses, wheelchairs, and digital technology, outlining solutions to improve cost and availability.

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Market failures prevent almost one billion people from accessing the assistive products they need, including eyeglasses, hearing aids, prostheses, wheelchairs, and digital technology.

However, a new report by ATscale, the Global Partnership for Assistive Technology, together with the Clinton Health Access Initiative (CHAI), launched today, helps to address some of these failures by presenting a one-stop guide to assistive products for buyers, donors, and policymakers.

“Market failures mean that relatively simple technologies – such as eyeglasses or wheelchairs - are way too expensive for too many people in low- and middle-income countries,” says Pascal Bijleveld, CEO of ATscale.

“In terms of the wasted opportunity and the collective failure to connect a billion people into our societies and economies, the human cost is enormous,” he said.

Launched on 4 June, the first ever World Day for Assistive Technology, the report aims to help enhance the availability of affordable, high-quality assistive products in low- and middle-income countries.

It consolidates a significant amount of market information in one place, providing procurement officials in low- and middle-income countries with information about the availability of assistive products, including their technical specifications, prices, and key manufacturers.

By providing the information, the report empowers and enables these buyers to make better informed procurement decisions. The report also points out market failures such as monopoly power, trade barriers, technological inequalities, inefficient supply chains, and lack of information.

These market failures cause high prices and explain why assistive products are available in low income countries for just 10 percent of the people that need them. In high-income countries, this figure is closer to 90 percent.

The report also provides actionable insights on the most dynamic AT markets: drop trade tariffs, reduce transport costs, support ATscale, UNICEF and other non-profit interventions, and adopt national guidelines in line with WHO recommendations.

This first report highlights the following:

  • Of the billions of people who need eyeglasses, just 36 percent can access them. Some 90 percent of the unmet need for eyeglasses is in low- and middle-income countries. Consumer prices are too high for many but can often be brought down by reducing import taxes, logistical costs, and distributor or retail margins.

  • Hearing aids are available to just 20 percent of the hundreds of millions of people with hearing loss. Most of these people live in low- and middle-income countries, where costs are the major barrier. Hearing aids vary a lot, however, and so do their prices. Adopt WHO recommendations on specifications and quality. Work with ATscale and UNICEF on procurement.

  • Prostheses are available to just 20 percent of the roughly 65 million people who need them. Demand is expected to double by 2050, linked to the growth of traumas and non-communicable diseases, especially diabetes. More affordable solutions are emerging, but the ambiguity of quality standards remains a concern.

  • Screen readers are software applications which convert digital text and visual information into synthesised speech or braille output. They can therefore support the nearly 340 million people who are blind or with limited vision. Further research will shine more light on his rapidly growing market segment.

  • Smartphones can act as assistive devices in multiple ways, but people with visual or communication impairments in low- and middle-income countries are less likely to have access. A lack of connectivity compounds this issue. Smartphone ownership is around 76 percent in high-income countries but as low as 21 percent in sub-Saharan Africa. People with disabilities in low- and middle-income countries are even less likely to own a smartphone.

  • Wheelchairs are available for just 5 to 35 percent of the 80 million people who need them. Of these 65 million are in low- and middle-income countries. Key barriers are high costs and lack of local manufacturers. ATscale, UNICEF and others are working to make wheelchairs more widely available.

This assistive products market report and future versions have an ambitious mandate to explore cutting edge solutions, pricing, and data in more detail, including at national levels. It welcomes future inputs from suppliers, who are interested to contribute information and insights for future reports.

Liberia’s Minister of Health, Dr. Wilhelmina Jallah, said:

“I have seen how AT in other countries significantly improves the lives of those in need, and I believe all these things are possible in Liberia as well to support the disabled community in realizing their independent living.”

Cambodia’s Director General for Social Policy in the Ministry of Social Affairs, Veterans, and Youth Rehabilitation (MOSVY), Malyno Yeap, said:

“By working with donors, manufacturers, and trade partners, we can collectively work to ensure that no one is left behind."


The Assistive Products Market Report 2024 and the accompanying Product Catalogue Annex are both available for download.

A French translation and accessible versions will also be available soon.