One-Stop-Shops in Tajikistan making large strides to integrate AT into national health systems

A women at the National Orthopaedic Centre (NOC), Dushanbe, carefully shapes a white plastic foot orthosis. She is wearing a headscarf and blue lab coat, with workbenches and equipment visible in the background.

A worker at the National Orthopaedic Centre (NOC), Dushanbe, fabricating locally manufactured mobility products. The ATscale-supported programme has been supporting NOC to refresh their strategy and implementation plan. Photo: WHO Tajikistan.

Tajikistan is making significant strides towards strengthening access to assistive technology through its commitment to the National Health Strategy 2030. This commitment is clearly demonstrated by the substantial increase in the national budget for assistive technology, which has risen from 4.5 million TJS in 2019 (approximately US$207,000) to 14.6 million TJS in 2025 (approximately US$1.52 million). To oversee the implementation of the National Assistive Technology Action Plan, formally adopted in November 2023, a dedicated coordination committee has been established. 

Despite these efforts, a large unmet need for assistive technology persists. The government provides an estimated 1,000 to 1,500 wheelchairs annually, which is less than 10% of the known demand. WHO estimates that approximately one in four people in Tajikistan—around 2.4 million—could benefit from rehabilitation. While the government identifies approximately 158,000 people in need of assistive technology, there are an additional estimated one million people who could benefit. 

Affordability continues to be a barrier. WHO’s 2021 survey found that 76.9% of respondents paid for their assistive products out of pocket, often with support from family and friends. The challenges have been difficult to overcome, with limited resources and a centralized system for service provision. Internationally procured products may not be suited to local conditions, and locally produced goods do not fully meet demand. There has also been limited training and capacity for provision among the health workforce, and until now, assistive technology was not integrated into the country’s primary health-care services.

To address these challenges, the one-stop-shop assistive technology provision centres programme was designed in close collaboration with the Ministry of Health and Social Protection, WHO EURO, and WHO Tajikistan, with the support of ATscale, the Global Partnership for Assistive Technology, and introduced in four prioritized districts. This programme represents a major shift in how assistive technology is delivered. The government has demonstrated its political commitment by passing a decree to formalize provision through the primary health-care system. For the first time in Tajikistan, a range of quality assistive products has been made accessible to the general population at no cost, not just to registered persons with disabilities. Moreover, for the first time, assistive products are complemented by services including assessment, fitting, user training and follow-up, all available at the same location within primary health-care centres.

Staff are now equipped to support wheelchair users with product selection, fitting, training and follow up care. Photo: WHO Tajikistan

The impact of the one-stop-shop programme is already visible. To date, 300 people have received assistive products across 12 district and rural health centres, with the target of reaching 10,000 by the end of the programme. More than 100 health workers from these districts have been trained on topics including mobility and self-care, vision and hearing, and wheelchair services. This includes staff who are now equipped to support wheelchair users with product selection, fitting, training, follow-up care, and maintenance and repairs.

A photo of Nozimoh Hoshimjon outside his shop sitting in his wheel chair

Nozimoh’s new wheelchair enables him to make the journey to his shoe repair workshop which is 1.2 kms away from his home. Photo: WHO Tajikistan

These efforts have also resulted in the introduction of new products previously unavailable in these communities, such as programmable hearing aids, reverse walkers, and active user wheelchairs. For people like 43-year-old shoemaker Nozimoh Hoshimjon from Garm town in Rasht, this has been transformative. Living with muscular dystrophy caused by polio since the age of 18, he had long struggled with weak, indoor wheelchairs that frequently broke down and could not be folded into a car. Travelling to his small shoe repair workshop, just 1.2 km from his home, was often exhausting. With his new wheelchair, suited to the rough terrain and provided through the one-stop-shop service, he now makes his journey to and from work each day with greater safety, ease, and independence.

A women in a wheelchair sits at a sewing machine, working on a colourful embroidered fabric inside a room with patterned carpets and curtains. She is smiling slightly, wearing a floral outfit and headscarf. With her wheelchair supporting her mobility

Halimova Sabrinisso’s wheelchair enabled her to expand her small business. Photo: WHO Tajikistan

In nearby Nimich village, 43-year-old dressmaker Halimova Sabrinisso, who has spina bifida, also received a wheelchair. Before this, her relatives carried her on their backs or pulled her by her armpits whenever she needed to leave the house, often causing her pain. As a result, she avoided going out. Since receiving her wheelchair, she has gained greater independence and now regularly visits neighbours, attends weddings, and other community events. She also finds the chair convenient for her work at the sewing machine, enabling her to expand her small business with new orders from relatives and neighbours.

The one-stop-shop model demonstrates how integrating assistive technology into national health care can bring access closer to the people, break down barriers, and restore dignity. Yet with more than one million people still without access to the products they need, financial sustainability and scaling up remain urgent. The momentum is clear, and as the Rasht Health Centre Director emphasized, “There is no going back now!”

Watch the this short video on TAP training in Tajikistan