Annual Review 2024

ATscale
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A photograph of a girl from Cambodia who is having her vision screened with a yellow glass trail frame. She  is holding her face in her hands and smiling.

Annual Review 2024

Unlocking Potential Amplifying Impact

Logo with icons of eyeglasses, hearing aid, prosthetic limb, and smartphone. Text reads: ATscale GLOBAL PARTNERSHIP FOR ASSISTIVE TECHNOLOGY Hosted by UNOPS.
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Annual review contributors

This annual review was produced by the ATscale Secretariat team, under the guidance of Pascal Bijleveld, ATscale Chief Executive Officer and the leadership of Ceridwen Johnson, Aurelie Rigaud and Barbara Goedde. The report benefited from valuable contributions from ATscale Secretariat colleagues: Julia Amadio, Mujib Ahmad, Ranjavati Banerji, Henri Bonnin, Emma Curati-Alasonatti, Anil Kashyap, Satish Mishra, Karen Maria Reyes Castro, Leah Cherono Sakura, Eduardo Sanchez Mera, Tabitha Wanjiru Icuga Topp, Kinley Wangmo, Elaine Zameck and Giorgia Zara.

Information and data management support by Hashmat Hanifi, UNOPS National Programme Support Specialist, editing and proofreading by Prime Production, graphic design by Blossom.

Disclaimer

The results presented in this publication were reported by ATscale-supported partners and consolidated and quality-assured by the ATscale Secretariat. The views expressed herein are those of the author(s) and do not necessarily reflect the opinions of the United Nations, its donor agencies, or UN Member States. Furthermore, the boundaries, names, and designations used in the map do not imply official endorsement or acceptance by the United Nations, ATscale, or partner countries.

Front cover © The Fred Hollows Foundation

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Table of contents

Acknowledgements 2
Foreword 4
Executive Summary 6
About ATscale 9
ATscale Highlights: overview of impact from inception to 2024 10
Pillar 1 SUPPORTING COUNTRY PLANS 13
Increased assistive technology availability and access 14
Fostering of governance and assistive technology frameworks 16
Increased financial coverage and funding for assistive technology 17
Strengthened workforce capacity 17
Strengthened national health data systems 20
Integration of assistive technology into humanitarian settings 21
Expanding the impact of ATscale: A new chapter of growth 21
Pillar 2 STRENGTHENING GLOBAL ENABLERS 23
Building sustainable assistive product markets 24
Bringing assistive technology services to everyone, everywhere 25
Removing financial barriers to access to assistive technology 26
Leveraging the power of digital assistive technology 26
Pillar 3 ADVOCATING FOR CHANGE 28
Global awareness raising across all sectors 28
Advocating for change at country level 31
Financial and human resources 33
Way forward: Entering the scale-up phase 34
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Acknowledgements

This report highlights the remarkable achievements made possible through the collective efforts of numerous stakeholders dedicated to improving access to assistive technology worldwide.

ATscale, the Global Partnership for Assistive Technology, thanks its donors – the United States Agency for International Development, the United Kingdom Foreign, Commonwealth and Development Office, the European Commission, and the Australian Department of Foreign Affairs and Trade – for their unwavering commitment and generous financial contributions, instrumental for enabling the Partnership to actively pursue its goals. Appreciation is also extended to the ATscale Board members for their dedication, strategic guidance, leadership and advocacy efforts throughout the year – particularly Jon Lomøy, the Board chair and the Board members that have been accompanying ATscale’s journey from the very beginning, such as International Disability Alliance (IDA), UNICEF and WHO.

ATscale also acknowledges the invaluable role of its implementing partners, whose dedication and expertise on the ground are essential for translating strategy into impactful results, and ensuring that assistive technology reaches those who need it most.

National governments in supported countries also play an essential role in ATscale’s mission. Their dedication to creating enabling environments and increasing the prioritization of assistive technology is key to the lasting impact of collaborative work. Equal gratitude goes to users of assistive technology and organizations of persons with disabilities, whose lived experiences, insights, and advocacy efforts are a driving force behind this work. Their participation at every level ensures that ATscale’s interventions are relevant, appropriate, and responsive to the needs of users of assistive technology.

As ATscale’s host organization, the United Nations Office for Project Services (UNOPS) plays a critical role in facilitating operations, ensuring efficient and effective delivery of initiatives. ATscale extends its sincere appreciation to UNOPS for enabling the Partnership to focus on its core mission of expanding access to assistive technology.

To all stakeholders who contributed their time, expertise, and energy: thank you and we look forward to continued collaboration in the shared mission of unlocking the potential of assistive technology, and ensuring that everyone has the opportunity to live a fulfilling life.

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Donors

Four logos i.e. 1. Australian Government Department of Foreign Affairs and Trade, 2. European Commission, 3. UK Foreign, Commonwealth and Development Office and 4. USAID (United States Agency for International Development)

Board members

13 logos i.e. 1. China Disabled Persons' Federation; 2. Australian Department of Foreign Affairs and Trade; 3. UK Foreign, Commonwealth and Development Office; 4. Government of Indonesia; 5. Government of Kenya; 6. International Disability Alliance; 7. Southern Africa Federation of the Disabled; 8. UNICEF; 9. United Nations Office for Project Services; 10. USAID; 11. Unaffiliated board members: Jon Lomoy, Phyllis Heydt, Ana Lucia Arellano; 12. Private Sector Representative: Shona MacDonald; 13. World Health Organization

Implementing partners

17 logos i.e. 1. Clinton Health Access Initiative (CHAI); 2. Fred Hollows Foundation (FHF); 3. Global Disability Innovation Hub (GDI Hub); 4. Helen Keller International; 5. HelpAge International; 6. Humanity and Inclusion (HI); 7. International Disability Alliance (IDA); 8. International Labour Organization (ILO); 9. International Society for Prosthetics and Orthotics (ISPO); 10. Momentum Wheels for Humanity (MWH); 11. Motivation Charitable Trust (MCT); 12. African Organization for the Development of Centers for People with Disabilities (OADCPH); 13. Sightsavers; 14. The United Nations Entity for Gender Equality and the Empowerment of Women (UN Women); 15. UNICEF (the United Nations Children's Fund); 16. United Nations Office for Disaster Risk Reduction (UNDRR); 17. World Health Organization (WHO)
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Foreword from ATscale CEO

Today, 2.5 billion people globally need to use at least one type of assistive product, and this need is growing fast. 1 In 2024, the global effort to ensure that every person who needs assistive technology can access it, gained both urgency and traction, marking a year of hard-earned progress. ATscale exists to bring together diverse actors – governments, donors, multilateral agencies, organizations of persons with disabilities and other representative organizations, and the private sector – to tackle this challenge collectively.

Across low- and middle-income countries, millions of children are still excluded from school, adults from employment, and older persons from full participation simply because they do not have access to the basic tools – like glasses, wheelchairs, prosthetics or hearing aids – that can help to enable independence and dignity. This is not an issue of charity or technical complexity. It is about fundamental human rights. Realizing the transformative potential of assistive technology across the life course requires sustained investment, bold policy reform and systemic change to ensure no one is left behind.

2024 saw the power of collective action in motion: from strengthening national ecosystems for assistive technology in over 20 countries, to increasing the number of users of assistive technology reached by ATscale-supported programmes, to launching the first ever assistive product market report, ATscale worked to deliver practical, scalable solutions. Crucially, we did so in close partnership with technical, strategic and implementing partners, as well as representative organizations of persons with disabilities, who continue to push us to centre lived experience and ensure that the solutions we build are inclusive by design.

Yet challenges remain. Funding for assistive technology is still fragmented, and traditional donors are cutting their budgets for development assistance. Coordination between sectors is often weak. And too many people – particularly women, girls, and those in humanitarian settings – remain overlooked. We cannot meet the ambitions of the SDGs or the commitments set out by the Convention on the Rights of Persons with Disabilities unless access to assistive technology becomes a global priority.

As we look ahead, we are reminded that real progress does not come from targeted programmes alone: it is driven by people and movements, and made possible through partnerships. We are deeply grateful to all those who contributed to this year’s progress, and we invite all partners – new and longstanding – to continue on this path with us. Together, we can turn commitment into access, and promise into impact.

Photograph of Pascal Bijleveld
Signature of Pascal Bijleveld

Pascal Bijleveld

CEO Atscale

1. Global Report on Assistive Technology (GreAT), 2022 ↩︎

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Foreword from the Government of Cambodia

Our partnership with ATscale is helping Cambodia strengthen national systems to expand access to assistive technology for all who need it. These products – from eyeglasses and hearing aids to mobility devices – are not luxuries; they are vital tools that support independence, participation and dignity. Assistive technology is increasingly recognized as a key enabler of inclusive health, education and social services – and we are committed to advancing this agenda.

Since 2021, we have advanced on several fronts. With ATscale’s support, Cambodia has nearly completed its first national priority assistive product list – a critical step toward making a wide range of assistive products available and affordable. Further, through ATscale support, The Fred Hollows Foundation (FHF) and Clinton Health Access Initiative (CHAI) have worked to improve vision services, including vision screening and the provision of eyeglasses. In 2024, this initiative has already screened more than 1.4 million children and adults (51 per cent women and girls) and provided over 245,000 eyeglasses, improving lives and livelihoods across the country. Additionally, ATscale, through CHAI, has also supported the strengthening of mobility-related services in the country, primarily through public physical rehabilitation centres. These efforts form part of our broader commitment to strengthening inclusive systems and achieving universal health coverage, where access to assistive technology is recognized as an essential component.

This collaboration is rooted in shared priorities, technical support, and above all, the recognition that the users of assistive technology need to be included in every step.

We remain committed to building on this momentum, and we thank ATscale for walking this journey with us.

photograph of Dr Sung Vinntak
signature of Dr Sung Vinntak

H.E. Dr Sung Vinntak

Secretary of State, Ministry of Health, Kingdom of Cambodia

photograph of Yeap Malyno
Signature of Yeap Malyno

H.E. Yeap Malyno

Director General for Social Policy Ministry of Social Affairs, Veterans and Youth Rehabilitation, Kingdom of Cambodia

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Executive Summary

This annual report charts the progress of ATscale, the Global Partnership for Assistive Technology, in its mission to transform lives through assistive technology. Since its inception, ATscale has been working towards the ambitious goal that by 2030, an additional 500 million people in low- and middle-income countries have access to life-changing assistive technology.

ATscale’s work is guided by three strategic pillars:

STRATEGIC PILLAR 1 SUPPORTING COUNTRY PLANS

ATscale is working with over 20 countries to strengthen assistive technology policies, systems, services and financing.

STRATEGIC PILLAR 2 STRENGTHENING GLOBAL ENABLERS

ATscale supports the development of global tools and resources – such as knowledge, guidance and product information – to support countries to make progress. This includes fostering healthy markets that deliver reliable supplies of quality, affordable products.

STRATEGIC PILLAR 3 ADVOCATING FOR CHANGE

ATscale catalyses political will, builds public awareness and raises overall resources for assistive technology.

Key achievements in 2024

Supporting country plans

ATscale-supported programmes reached over 1,5M people (51 per cent women and girls) with assistive technology, including about 250,000 people who received an assistive product in countries such as Cambodia, Kenya, Rwanda, the United Republic of Tanzania, Tajikistan and Zambia - a population where women and girls constituted a full half of the users.

Significant progress was made in increasing the availability of assistive technology, with initiatives such as training health professionals in Kenya, establishing a wheelchair service provision programme in Lesotho, and supporting prosthetic and orthotic training in Cambodia.

Fostering governance and assistive technology frameworks: ATscale- supported countries have established national steering committees and strengthened national assistive products lists - an essential step towards increasing the availability of assistive products.

Expanding financial coverage for assistive technology: Notable progress was made in increasing financial coverage, particularly in Zimbabwe and Rwanda.

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Strengthening the assistive technology workforce: Close to 9,000 individuals, half of whom are women, were trained across ATscale-supported countries, with an estimated indirect reach of up to 17.5 million people over time through enhanced capacity of front line workers.

Integration of assistive technology into humanitarian settings: with ATscale support, partners procured and distributed over 1,000 assistive products for hospitals in Gaza, and are working globally to establish four AT kits for rapid deployment in disaster situations.

Strengthening national health information systems: ATscale is supporting the integration of assistive technology data into existing health information management tools, such as the Kenya Health Information System.

Expanding ATscale impact through the preparatory work for 20 upcoming programmes to expand access to life- changing assistive technology in low- and middle-income countries

Looking ahead

ATscale is entering a scale-up phase, guided by its 2024-2027 Strategy. The organization intends to support at least 35 countries to develop stronger national assistive technology ecosystems, ensuring that 50 million more people benefit from assistive products and services. This will involve expanding access to priority assistive products, strengthening service delivery models, training workforces, and improving financing mechanisms.

ATscale recognizes the crucial role of users of assistive technology in its work, and is committed to ensuring that users are represented at all levels and that their voices are heard. In 2024, ATscale made significant strides in engaging users, including the recruitment of three persons with lived experience of assistive technology use.

In 2024, ATscale’s work demonstrated the transformative power of assistive technology and the importance of collective action. The organization is well-positioned to continue its progress in the coming years, ensuring that assistive technology becomes an integral part of health, education, and social systems in low- and middle-income countries.

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About ATscale

ATscale, the Global Partnership for Assistive Technology, is a cross-sectoral global partnership with the mission to transform people’s lives through assistive technology. It catalyses action to ensure that, by 2030, an additional 500 million people in low- and middle-income countries get the life-changing assistive technology they need.

Since being launched as an idea at the first Global Disability Summit in July 2018 in London, it has built a solid foundation. The 2024-2027 Strategy represents the beginning of the scale-up phase, in which it is poised to expand its country and global footprint to deliver a wider and deeper impact over the next three years and beyond.

ATscale convenes partners globally and nationally, and engages users of assistive technology, to drive progress across three mutually reinforcing strategic pillars:

Supporting country plans, and their implementation, to strengthen assistive technology policies, systems, services and financing in over 35 countries across multiple product areas;

Strengthening global enablers: the global tools and resources, such as knowledge, guidance and product information, that countries need to make progress, such as healthy markets that deliver reliable supplies of quality, affordable products;

Advocating for change to catalyse political will, build public awareness and raise overall resources for assistive technology.

A photo of two girls sitting facing each other on a bench outside. They look like they are talking and playing. They are wearing prosthetic legs.
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ATscale Highlights OVERVIEW OF IMPACT FROM INCEPTION TO 2024

People reached with assistive technology 2 1,543,465 (51% female)

Indirect reach 3 : 4,771,592

People reached with products 247,533 (50% female)

Indirect reach: 767,035

COUNTRY ENGAGEMENT

Supporting Country Plans and their implementation, to strengthen their assistive technology policies, systems, services and financing

Investment overview as of 31st December 2024 for 22 ATscale supported countries is as follow: 12 foundational support countries, 8 scale-up and 2 humanitarian support countries.

Reached with assistive technology by type of intervention 4

Reached with assistive technology by functional domains 4 :

People reached with products: 247,533 (50% female)

Indirect reach: 767,035 3

People trained: 8,785 (50% female) Indirect reach per year: 17,570,000 5

6. Organizations of persons with disabilities, government representatives, programme managers, etc.

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Organizations strengthened

Organizations strengthened by type of organizations are presented with a donut pie. Total number of organizations strengthened is 352. 28% are Organisations of persons with disability, 22% are Community-Based Organisations, 22% are Government entities, 10% are NGOs, 8% are Intergovernmental organisations and Other type are 10%.

System strengthening

System strengthening: 3 main activities are highlighted: 1.National coordination mechanisms; 2. National plans and national assistive products lists (APL) development; 3. Data system strengthening

GLOBAL ENABLERS

Improving the availability of affordable, high-quality products and expanding access to up-to-date evidence and practical guidance for inclusive services

ADVOCATING FOR CHANGE

Raising public awareness, building political will, and mobilizing resources to advance global access to assistive technology

Supporting Country Plans

Programmes supported by ATscale are intended to stimulate government ownership, multi-sectoral coordination, and multi-stakeholder partnership approaches, to bridge the gap between demand and supply by convening stakeholders towards a common vision.

Through catalytic investments, Atscale supports government-led and locally driven national plans to scale up access to assistive technology, which are focused on strengthening systems and creating favourable political environments to sustainably increase access to assistive technology.

In 2024, ATscale and its trusted partners supported a range of country-level programmes across 22 countries, including 3 low-income, 12 lower-middle-income, and 7 upper-middle-income countries. These programmes fall into two categories:

Foundational support focuses on raising awareness, securing political buy-in, building policy and planning foundations, and strengthening leadership capacity towards access to assistive technology.

Scale-up support helps countries to expand access to assistive technology and strengthen systems for lasting impact. Priority is given to countries that demonstrate a clear understanding of their national needs, system gaps, and strategic plans for assistive technology, as well as strong government commitment.

In addition, ATscale works to raise awareness and promote the systematic inclusion of assistive technology in broader humanitarian responses, including through the pre-positioning of essential assistive products. At the request of partners and countries, support focuses on urgent and specific needs - such as the provision of these products in emergency settings - to help ensure immediate access and address health and protection risks for vulnerable individuals during crises.

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Increased assistive technology availability and access

ATscale-supported interventions address both supply- and demand-side barriers to improve availability of and access to assistive technology in low- and middle-income countries. This is achieved by strengthening workforce capacity, expanding the availability of products and services, and raising awareness of the importance of assistive technology.

In Rwanda, ATscale supported UNICEF and the Rwanda Biomedical Center to equip twelve hospitals across nine districts with state-of-the-art audiological equipment and digital hearing aids, coupled with training for health staff, greatly improving the availability of quality hearing-related services.

In Kenya, ATscale partners have strengthened systems to support the delivery of white canes, braille papers, braille kits, and braille machines to 41 schools, enabling an estimated benefit for over 1,200 children in need of AT for continued learning.

Through its partnership with WHO, the Government of Georgia integrated provision of assistive technology into several physical rehabilitation centres through a large national supplier, ensuring sustainability and building procurement capacity for quality, local assistive technology, and further committing financial support for each screened and served individual.

In Cambodia, under the leadership of the national eye health programme, ATscale is supporting two complementary programmes implemented by FHF and CHAI to strengthen vision services across the country. These initiatives focus on building the capacity of public vision centres, conducting eye screenings, and providing eyeglasses. To date, they have reached 1.4M people (51% women and girls) through screenings and provided eyeglasses to 245,000 children, teachers, and the wider community.

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Cambodia country example : significant strides in assistive technology provision and outreach

In Cambodia, significant progress has been made in expanding access to assistive technology through physical rehabilitation services. Efforts have focused on strengthening government-managed physical rehabilitation centres (PRCs), providing essential assistive devices such as prostheses and orthoses, and extending services through outreach programmes.

As a result, the number of assistive devices distributed across six PRCs increased by 40 per cent between 2023 and 2024. Additionally, outreach sessions expanded tenfold in the same period, significantly increasing the number of users of assistive technology reached. The ATscale-supported programme enabled the restart of critical outreach services, leading to a tenfold increase in outreach sessions since 2023, reaching nearly 20 times more people and ensuring the distribution of over 2,000 products.

infographic

Image Description

An infographic shows three categories of assistive products with their distribution numbers for 2023 and for 2024, along with the percentage increase.

1. Walking Aids: 1,037 in 2023 increasing to 1,938 in 2024, showing an 87% increase.

2. Orthotics: 661 in 2023 increasing to 757 in 2024, showing a 15% increase.

3. Wheelchairs: 233 in 2023 increasing to 508 in 2024, showing a 118% increase.

Next to this, two vertical bars present the total number of products distributed in 2023 and 2024. 2,933 products were distributed in 2023 against 4,120 in 2024, which show a 40% increase.

Below this, an infographic with three bar charts illustrates outreach sessions conducted, clients who attended and device distribution data for 2023 and 2024.

The first bar chart is called “10 times increase in outreach sessions conducted by 6 PRCs in 2024”. It shows the number of outreach sessions conducted. 20 sessions in 2023, increasing to 221 sessions in 2024, marked with a "10x" indicator.

The second bar chart is called “"Reaching almost 20 times more people than in 2023". It shows the number of clients attended. 166 clients in 2023, increasing to 3,281 clients in 2024, marked with a "20x" indicator.

The last bar chart is a stacked bar chart called "With more than 2,000 devices distributed to clients who may not have come to PRC": It shows the number of devices distributed. In 2023, a total of 71 devices were distributed, with 67 being walking aids and 4 being prosthetic repairs. In 2024, a total of 2,586 devices were distributed. This includes 1,983 walking aids, 423 prosthetic repairs, and 180 wheelchairs/tricycles. An arrow indicates a "36x" increase from the 2023 total to the 2024 total.

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Fostering of governance and assistive technology frameworks

To strengthen ecosystems and address fragmentation, ATscale’s support has facilitated the creation of national AT steering committees, bringing together stakeholders from various sectors involved in provision of assistive technology to develop national policies and strategies.

In parallel, progress has been made in developing and updating national assistive product lists in several countries. These lists are crucial for ensuring that a wide range of assistive products are available and accessible. Notably, in Cambodia, the development of the nation’s first priority assistive product list (APL) is nearing completion with strong support and commitment from the government, and it is expected to be approved in the third year of programme implementation.

The Government of Tajikistan has approved a comprehensive national AT action plan, and has established a National AT Quality Assurance Committee to ensure quality control and effective implementation. The revised APL has increased the number of available products by 72 per cent.

Assistive product lists (APLs) have been ratified by the governments of Bangladesh, Nepal, the Democratic Republic of the Congo and Zimbabwe.

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Increased financial coverage and funding for assistive technology

ATscale-supported programmes have been advocating increased financial coverage for assistive technology in several countries, to ensure equitable access to affordable assistive technology.

The removal of import tax on essential assistive products (hearing aids, braille materials and crutches) using amended VAT regulations in Zimbabwe has increased accessibility and affordability.

In Bangladesh, a comprehensive costing analysis and investment case is being developed for key assistive products, which will be crucial for assessing financial needs for assistive technology and informing budget allocations in the country.

ATscale and UNICEF are collaborating in Rwanda to support the Rwanda Biomedical Centre to deliver hearing aids to school-age children and teachers. In Rwanda, UNICEF’s work drove down the cost of hearing aids from $2,000 to $118, thanks to a national procurement strategy focused on demand and centralized purchasing.

Strengthened workforce capacity

Building a skilled workforce is essential for ensuring sustainable and inclusive access to assistive technology and rehabilitation services. ATscale supports capacity for managing and delivering services through training and technical assistance to government officials and other stakeholders on policy development, procurement and service delivery for assistive technology.

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In Kenya 1,580 health professionals are undergoing training focused on several topics, including speech and language therapy, ophthalmology, audiology and hearing, wheelchair service provision and braille devices. About 3.2 million people a year will indirectly benefit through improved health and care services.

Local expertise is building in Lesotho with certification in wheelchair service provision, empowering instructors to train others, and establishing a programme at Technical and Vocational Education Training schools.

The ATscale-supported programme launched a scholarship initiative in Cambodia that has enabled eight prosthetics and orthotics students to advance to their second year of training and has successfully placed five prosthetic and orthotic technician graduates across physical rehabilitation centres.

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Hearing aids unlock opportunities for Rwandan children

Jeannette and Emmanuel from Huye district, Rwanda, are parents of children with hearing impairments. The family has faced numerous challenges, including poor performance at school, harassment and bullying, high cost of devices, and limited access to essential support services. In February 2024 the children received hearing aids through ATscale’s programme in collaboration with UNICEF and the government.

Through the programme supported by ATscale, 2,284 children with various impairments were identified, of whom 1,299 were assessed, screened and managed by ear, nose and throat specialists. In addition, 582 hearing aids were fitted to 317 children and adults. Also, through market shaping efforts, the cost of hearing aids dropped significantly for the Rwanda Biomedical Centre. Health systems were strengthened with high-tech audiology equipment and health worker capacity developed.

The photo shows a mother with her four children from Rwanda standing together outdoors, wearing traditional clothes.
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Strengthened national health data systems

To support sound decision-making for assistive technology policies and services, and accountability for performance by both national governments and global actors, ATscale is supporting the strengthening of existing health information management tools that track beneficiaries. Such tools have already been integrated into the Kenya Health Information System (KHIS).

Comprehensive assessments – including the rapid Assistive Technology Assessment (rATA), the Situation Analysis of Assistive Technology Systems (STARS), and the Assistive Technology Capacity Assessment (ATA-C) – have been conducted in several countries supported by ATscale (Bangladesh, the Democratic Republic of the Congo, El Salvador, Guatemala, Honduras, Indonesia, Nepal, Peru and the United Republic of Tanzania).

In Indonesia, the rATA data collection was largely conducted by persons with disabilities fostering strong community ownership of the programme activities. The survey results informed advocacy, integrated IT systems, services, and AT working group priorities. When individuals in need of assistive technology are actively involved in the process, the solutions are more likely to be effective and sustainable.

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Integration of assistive technology into humanitarian settings

Access to assistive technology is vital in humanitarian emergencies, offering essential support, enhancing inclusivity, and mitigating protection concerns for people in vulnerable situations. In contrast, the absence of assistive technology can create barriers to essential services, magnify risks and lead to long-term impairments.

In 2024, over 1,000 assistive products – including wheelchairs, walking frames, and toilet and shower chairs – were procured and distributed by WHO to hospitals in the northern and southern regions of Gaza.

ATscale worked with CLASP to pre-position four AT kits – collections of essential assistive products designed for rapid deployment in humanitarian emergencies. By reducing the time it takes for people in crisis situations to receive assistive technology, these kits will help make humanitarian responses more inclusive and responsive to the needs of persons with disabilities.

Further kits will be stored in United Nations Humanitarian Response Depots alongside other emergency supplies, ready for swift distribution. Their content was developed in consultation with key humanitarian actors, including WHO, UNICEF, UNHCR, CBM, Humanity & Inclusion, and the International Committee of the Red Cross. Future deployments will provide valuable insights to refine both the kits and the delivery approach.

Expanding the impact of ATscale: A new chapter of growth

In 2024, ATscale launched an ambitious new initiative to expand access to life-changing assistive technology in low- and middle-income countries for school-aged children. A key element of this programme is strengthening national systems to screen approximately four million children for hearing and vision impairments, followed by the provision of the assistive products they need.

The Partnership invited eligible countries to express their interest in receiving funding support. As a result, twenty countries, including seven Pacific Island countries, were selected. Planning processes for scale-up support were launched in Colombia, Egypt, El Salvador, Ethiopia, Fiji, Indonesia, Jordan, Kiribati, Federated States of Micronesia, Nigeria, Pakistan, the State of Palestine, Samoa, Solomon Islands, The United Republic of Tanzania, Rwanda, Tonga and Vanuatu. Recognizing the need for establishing a stronger base, Chad and Togo were also selected for foundational programmes.

Throughout 2024, the ATscale Secretariat actively prepared for the rolling out of this important initiative, beginning with country scoping missions, evaluation of proposals, and selection of implementing partners to kick off activities in 2025.

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Restoring sight, building a brighter future: Sustainable refractive error services empower Cambodian communities

In Cambodia, uncorrected refractive error is the leading cause of visual impairment. Simple interventions, such as providing eyeglasses, can have a profound impact on people’s lives. Sina, a 60-year-old former tailor, experienced this firsthand. Her deteriorating eyesight forced her to abandon her tailoring work and take up manual labour on a cassava plantation. After many years, Sina finally found the help she needed when she received a pair of properly prescribed glasses. With her vision restored, Sina regained not only clarity of sight but also a renewed sense of confidence and independence.

ATscale has been supporting the Fred Hollows Foundation, in partnership with the Government of Cambodia, and supported by the Government of the United States to address the issue of uncorrected refractive error. So far, the programme has achieved significant results, providing eye screenings to over 380,000 children and adults (49 per cent women and girls), providing eyeglasses to over 37,000 children and adults, and delivering eye health education sessions to over 3.2 million. In addition, the programme has set up public vision centres, trained local eye health professionals, and raised awareness about eye health among the general public. To ensure long-term sustainability, the project in Cambodia is deeply integrated with national systems, working collaboratively with both the public and private sectors to create lasting impact.

An older woman smiling and looking at the camera as she tries on prescription glasses in an optical studio, with a wide display of eyeglass frames visible in the background.
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A photo of three young boys hugging each other and smiling at the camera. The boy in the middle is wearing a prosthetic limb.

Strengthening Global Enablers

Beyond country engagement support, in 2024 ATscale has continued to support the creation and advancement of critical global enablers (also termed ’Global Public Goods’). This includes the development of global key normative tools, guidance and advocacy products that fill knowledge gaps to drive informed decision making, advocate for policy change, and promote coordinated action at national, regional and global levels. These resources – along with research that builds evidence and generates data – are essential to underpin new or improved approaches to the provision of assistive technology.

ATscale has identified four priority areas that cover a range of critical bottlenecks.

1 BUILDING SUSTAINABLE ASSISTIVE PRODUCT MARKETS

DESIRED OUTCOME: A step-change in assistive product markets is attracting growing numbers of buyers and suppliers of affordable and high-quality products situated closer to users.

2 BRINGING ASSISTIVE TECHNOLOGY SERVICES TO EVERYONE, EVERYWHERE

DESIRED OUTCOME: Comprehensive guidance and tools, including on innovative service delivery models, is easily available and supporting countries to design services for assistive technology access across the life cycle for all those who can benefit.

3 REMOVING FINANCIAL BARRIERS TO ASSISTIVE TECHNOLOGY ACCESS

DESIRED OUTCOME: Evidence on sustainable assistive technology financing options, approaches and models, as well as costing tools, have been strengthened and are available for countries for adoption and roll out.

4 LEVERAGING THE POWER OF DIGITAL ASSISTIVE TECHNOLOGY

DESIRED OUTCOME: The potential of digital advances for assistive technology, particularly smartphones, is being harnessed more effectively.

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1. BUILDING SUSTAINABLE ASSISTIVE PRODUCT MARKETS

A key aspect of ATscale’s work on global enablers is to strengthen assistive product markets to attract a growing number of buyers and suppliers of affordable and high-quality products situated closer to users, which can include local production.

2. BRINGING AT SERVICES TO EVERYONE, EVERYWHERE

ATscale has continued to ensure that comprehensive guidance and tools – including on innovative service delivery models – is easily available and supporting countries to design services for access to assistive technology across the life cycle for all those who can benefit.

3. REMOVING FINANCIAL BARRIERS TO ACCESS ASSISTIVE TECHNOLOGY

Enhanced, predictable financing is crucial for accelerating access to assistive technology. Making progress requires new approaches at two levels. At country level, ATscale is working to strengthen financing policies and frameworks, such as revenue mobilization, expansion of insurance benefit packages, strategic purchasing and integration of donated products. At global level, ATscale is working with partners to comprehensively review evidence on sustainable financing options, approaches and models to inform guidance for policymakers.

4 LEVERAGING THE POWER OF DIGITAL ASSISTIVE TECHNOLOGY

Digital assistive technology (DAT) offers a powerful opportunity to improve accessibility through affordable and scalable solutions. While smartphones have significant potential in this space, their impact remains limited by fragmented standards, insufficient local language support, and the lack of enabling policies.

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ATscale is developing a portfolio of initiatives to address these gaps, with an initial focus on smartphones. This includes promoting common accessibility standards for developers and exploring opportunities to work with governments to recognise smartphones as assistive technology, including their integration into national Assistive Products Lists (APLs).

Development of text-to-speech (TTS) for four under-represented languages

ATscale identified TTS voices for under-represented languages as an area in which it could make a catalytic investment to improve access. Under-represented languages are those which tend to have less support from private information technology companies due to the perception that they are predominantly spoken in countries or regions for which such investments are not considered commercially attractive.

ATscale worked with UNICEF to develop voices in Turkmen, Nepali, South Vietnamese and Setswana (spoken in Botswana and South Africa) for TTS software. This adds realistic voices to existing applications, such as book readers or screen readers, so that people can use digital devices, such as smartphones, to read text out loud in their languages from web pages, emails, electronic books and more. As open-source software, the voices are available free to download and can be further modified and improved to be installable on additional platforms, ensuring broader access to digital content for children and adults.

This initiative is a major step towards making digital content accessible to everyone. It opens up new possibilities, especially for visually-impaired children and young people in Nepal. (...) I am deeply thankful to the young volunteers who tested this software and helped to improve it. Their involvement shows that community-based engagement is crucial for developing solutions that are effective, inclusive and sustainable.”

Alice Akunga

UNICEF Representative to Nepal

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Advocating for Change

A year of breakthroughs in visibility and advocacy

ATscale’s commitment to increasing public awareness, political will and resources for assistive technology took significant strides in 2024. Through strategic partnerships, impactful campaigns and a growing digital presence, ATscale amplified its message and reached millions of people around the world.

Global awareness raising across all sectors

Unlock the Everyday: the first campaign for assistive technology takes centre stage The launch of the Unlock the Everyday campaign – the first global campaign aimed at raising awareness to increase access to assistive technology – was a pivotal moment for ATscale, the leading partner behind the campaign. The campaign was launched in Davos by Begum Samina Arif Alvi, the First Lady of Pakistan at an event attended by leading champions of assistive technology, political leaders, investors, and representatives of the private sector.

The first-ever World Day for Assistive Technology on 4 June 2024, was a powerful global celebration of assistive technology initiatives. It significantly amplified the campaign’s reach. The campaign film, launched on this day, attracted thousands of initial viewers and ultimately surpassed three million views by the end of the year.

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Advocating for change at country level

Financial and human resources

Growing resources and expanding partnerships

Increasing awareness through advocacy, communications, events, and country programmes has led to an increase in resources for assistive technology across national budgetary contributions and donor allocations. Notably, DFAT’s generous AUD 8.1M contribution, signed in 2024, is enabling ATscale to expand its work in the Pacific and Southeast Asia and EUR 500k from the EC are contributing towards advancement of global enablers. In 2024 ATscale also received core funds from existing donors such as USAID (USD 7M) and FCDO (GBP 3M). ATscale’s growing resources and expanding donor partnerships are further elevating attention for the sector.

Approved annual budget and expenditures

During 2024, ATscale operated with a budget of US$17 million, after the addition of a new contribution from DFAT. The 2024 expenditure against the budget was US$11.8 million, with the remaining balance expected to be committed in 2025. 7

A multicultural and inclusive team

During 2024, ATscale continued to deliver its mandate through a lean yet effective Secretariat of 17. The strong mandate for an inclusive team with representation of users of assistive technology resulted in targeted outreach efforts for the vacant positions to be filled by qualified users. As a result, three persons with lived experience of assistive technology use are now part of the Secretariat, including a Senior Programme Manager.

ATscale’s efforts towards a balanced team have resulted in a multicultural staff representing 13 nationalities, with a South/ North ratio of 60/40 and a women/male ratio of 65/35 in terms of gender and geographical distribution.

An infographic displaying two donut charts showing distribution data. The first chart is the Gender Distribution: This chart shows that 65% are Female and 35% are Male. The second chart is the Geographical Distribution: It shows that 60% are from the South and 40% are from the North.
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The way forward: entering the scale-up phase

ATscale has reached a pivotal moment. Building on the foundation laid during its start-up phase, it is now entering a scale-up phase, guided by its 2024-2027 strategy, which was approved in 2024. In recent years, ATscale has helped shape policies, strengthen markets, and support country-led efforts to improve access to assistive technology. However, the need remains vast, with more than 2.5 billion people still lacking access to the assistive technology they require. The momentum achieved must not be taken for granted. It is threatened by shifting global priorities and a sharp decline in international development assistance, which risks undermining progress just as real gains are being made. ATscale’s next phase will focus on translating progress into large-scale, sustainable impact.

The 2024-2027 strategy sets out an ambitious yet achievable roadmap to ensure that assistive technology becomes an integrated part of health, education, and social systems. Over the next three years, ATscale aims to support at least 35 low- and middle-income countries to develop stronger national AT ecosystems, ensuring that 50 million more people benefit from assistive products and services. This includes expanding access to priority assistive products while also strengthening service delivery models, training workforces and improving financing mechanisms.

Alongside its country-level work, ATscale will continue to address global systemic barriers that limit access to assistive technology. This will drive market-shaping initiatives to lower costs and improve supply chains, advocate policy and regulatory improvements, and support innovative funding models to ensure that AT financing is sustainable. Strong focus will be placed on leveraging digital solutions, ensuring that assistive technology can also meet the needs of an increasingly connected world.

None of this will be possible without strong partnerships and collective action. ATscale will work closely with governments, donors, private sector actors and civil society to mobilize resources and advance solutions that are locally owned and scalable. The success of this strategy depends on a fundamental shift: assistive technology is no longer a neglected area of development, but a recognised enabler of health, education, employment and inclusion.

The next three years represent a defining window of opportunity to turn commitments into impact. Through coordinated effort and shared responsibility, access to assistive technology can be unlocked for millions more people worldwide, enabling them to learn, work, and participate fully in society.

A smiling boy waves directly at the viewer. He is standing at a doorway, at his school in Purworejo, Indonesia.
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ATscale, the Global Partnership for Assistive Technology, is a cross-sector global partnership with a mission to transform people’s lives through assistive technology. It catalyses action to ensure that, by 2030, an additional 500 million people in low- and middle-income countries get the life-changing assistive technology they need.

For more information, visit atscalepartnership.org

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